Return Policy

All the payments will be made 100% in Advance. Customers can pay for their orders using the following
payment method(s);

  • Internet Banking
  • Easy Paisa
  • Jazz Cash
  • Western Union
  • Money Gram
  • Debit/Credit Card
  • Paypal

Customers are more comfortable shopping with sellers who offer returns. Keeping the comfort level
of our valued customers, " The Surprise Express" is offering a refund/exchange policy. We accept the
return/exchange in the following conditions.

a. If wrong/defective items are delivered, we will take them back with a full refund or
b. Perishable items (cake, flowers, chocolates, fruits, etc.) will not be exchanged/refunded if correct
orders are delivered.
c. Other items will be refunded or exchanged within a period of 14 days from the date of receipt of
order with the following terms:
a. Return your purchase with a receipt as proof of purchase for an exchange or full refund.
b. Merchandise must be unused and in its original condition including packaging and labeling.
c. Return of the item will not be accepted after 14 days of delivery.
d. For return and exchange of items contact at below so that we can arrange a pickup:
i. or
ii. +92 33 33 55 22 63