terms and conditions

Welcome to THE SURPRISE EXPRESS. We urge you to read the following terms and conditions regularly as they
are changed or updated from time to time:
By accessing our site, you confirm that you are agreed with the terms and conditions we have set for our
users. In any case, if are you are not satisfied with any of our term or condition, you better refrain yourself by
using this store or you better contact us about the problem you have so that we may find a solution.
If you are a user of our store, you must not misuse the store by all means. You are strictly prohibited to add any
malicious material on it that can harm the store technologically. You are also restricted in fact not allowed to
send any promotional or spam material to us. Consequently, any harmful material by you will be regarded as
a criminal offense and you will have to face legal enforcement authorities for your criminal act.
In case of the submission of any review, comment, or suggestion, you are supposed to use your own name and
email address and it will be taken as a criminal act if you use any other’s name or email address without his/her
permission. Also, after the submission, the store has the authority to use your name with your submission and
your submission of any comment, review, or suggestion will become then the property of the store. So, try to use
genuine names and post genuine and ethical comments and reviews on the store.
Our store has the simplest and easiest process to order a product and the details we collect remain secret to us
only. Anyhow, in some exceptional cases, an order may get canceled for some genuine reason. You need to
understand that the store holds the authority to cancel or refuse an order at any time if there is any genuine
It happens only with some really genuine problems and if it happens to you, we will contact you with regards to
the problem, and with your corporation, the problem can surely be resolved.
You may link the homepage of this store only in a way that is not damaging the reputation of the store by any
means. Also, you can’t establish any endorsement or association using our store without our permission. If you
do so, it will be taken as a criminal act by you and the store will not be responsible for any damage to you
because of this wrongful act.
All the property of the store including its design, content, text, software, photos, music, graphics, videos, and
other things are protected by the copyright law of Pakistan and international standards. All rights are reserved
and you may go through a legal process if you use any of our property illegally.
We really consider your complaints and suggestions as our first priority. If you have any complain or suggestion,
feel free to share with us! On email: complaint@thesurpriseexpress.com